RETHINIKING LEADERSHIP: 
TRUST AND TECHNOLOGICAL CHANGES -
Scott C. Paine, Ph.D., University of Tampa

One of the defining attributes of the environment for public leadership in the early 21^st century is a profound lack of trust.  This all-pervasive reality probably originates from many sources, but one of the more intriguing and vexing is the possibility that it is the advance of consumer applications of technology, especially communication technology, that has helped undermine public confidence and reinforce the bitterness evident in public discourse. How has this happened? What is required of those responsible for leading our communities into an uncertain future?

IT'S NEW KNOW
Thornton May, Futurist

As we move forward from this point in time, unaugmented human cognition (the old know) is not sufficient. What is “not knowable” and the permissible time frame for not knowing are undergoing a fundamental transformation. The heretofore opaque and mysterious arts of government decision-making are being rendered transparent with the tools, processes, and practices of business analytics.  The desire to know will define the next quarter century. Thornton will share findings from his research on pioneering public sector heroes who have battled budget, bureaucracy and behavior [culture] to guide their enterprise toward The New Know.